Surviving and thriving in the workplace isn’t always easy—and may be especially difficult for those who lack finesse and grace. Here are 10 rather basic behavioral mistakes to guard against.
- Expressing negative attitudes. If you are feeling and thinking negatively, your mindset will find expression in surliness, bad temper, and general unpleasantness.
- Wearing inappropriate clothing. Although we like to think that we judge others by their behavior and not their appearance, it remains true that we base our opinions of others, to a large degree, on what we see.
- Failing to make introductions. Allowing someone to stand around without introducing him or her can make everyone present feel uncomfortable.
- Disregarding social courtesies. Forgetting to say please, thank you, and excuse me and failing to perform other common civilities makes colleagues and superiors doubt your judgment.
- Criticizing others in public. Generally, the criticizer comes off looking worse than the person being criticized.
- Taking messages carelessly.
- Making people wait.
- Pronouncing names wrong or forgetting names altogether.
- Using vulgar and inappropriate language.
- Giving someone the runaround, which means things like ducking responsibility and giving vague or conflicting answers.
It might be a good idea to keep this list handy and refer to it often.
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