Having spent so much time talking about mistakes, it is important to point out that nothing as diverse as dining with a number of other people will ever be achieved with perfect serenity. Things go wrong, and when they do, you should react calmly and, if possible, cheerfully.
Let’s say you knock something over, break something, or drop something. The first thing to remember is that anybody can have an accident! Stay cool. Downplay the incident as much as possible. If you spill something, blot up what you can. In a restaurant, call the incident to the server’s attention—as unobtrusively as possible—and hand the server your napkin if it’s wet. If the person next to you is a victim of the accident, let him or her handle
Let’s say you knock something over, break something, or drop something. The first thing to remember is that anybody can have an accident! Stay cool. Downplay the incident as much as possible. If you spill something, blot up what you can. In a restaurant, call the incident to the server’s attention—as unobtrusively as possible—and hand the server your napkin if it’s wet. If the person next to you is a victim of the accident, let him or her handle
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