Sunday, May 30, 2010

Tips for Dealing with Blind People

Here are some other tips:
  • Watch out for half-opened doors. They are a hazard to everyone, but especially to a person who is blind.
  • Give directions with the person who is blind as the reference point, not yourself. Say: “You are facing Broad Street, and you will have to cross it and turn to your right to go east on Chestnut Street.”
  • When helping the person into a car or taxi, place her hand on the inside door handle, and let her go in alone.
  • When entering an unfamiliar office or restaurant, offer your elbow, use specifics such as right or left, and then place his hand on the back of the chair so that he can be seated without further assistance.
  • Don’t let self-consciousness or a misplaced sense of protectiveness make you hesitate to tell a blind person that he has egg on his shirt or that his tie is in his soup. Do so in a matter-of-fact tone of voice and let him deal with the problem himself.
  • Some people have a tendency to raise their voices when speaking to a blind person. If you catch yourself doing so, stop. It’s annoying.
  • When accompanying a person who is blind, do your best to describe the surroundings, especially terrain and spatial relationships.
Recently, I witnessed the following encounter in one of those large chain drug stores. A blind man entered and stopped inside the door. Another customer walked over to him.
“May I assist you?”
“I want to have a prescription filled.”
“The pharmacy section is in the rear of the store. I’d be glad to take you there.”
“Great. Thanks.”
“Take my elbow. We’re going about six feet straight ahead. Now we’re turning right. The floor inclines up, and there are some displays of soda in the middle of the aisle. About four steps more. Okay, shall I get the pharmacist for you?” “No, thanks. I’m fine now that I’m here.”
“Would you like me to wait and escort you out?”
“No, thanks. I can do it now. Thanks a lot.”
As you can see, the person who helped out in this situation was able to combine common sense with simple courtesy in offering help and in providing just the right amount of assistance.

6 comments:

雅婷 said...

此處是值得一探究竟的好部落格!!........................................

tyroneb said...

喘口氣,看個文章,謝謝您的格子囉~~..................................................

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慧君 said...

More haste, less speed...................................................................

洪筱婷 said...

人因夢想而偉大,要堅持自己的理想哦......................................................................

許紀廷 said...

河水永遠是相同的,可是每一剎那又都是新的。......................................................................